Shipping Policy
At ChikoStore, we aim to deliver your order as quickly and efficiently as possible. Below are the details of our shipping policy.
1. Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.
2. Shipping Time
Our standard shipping time is typically between 5–8 business days, depending on your location. Please note that delays may occasionally occur due to factors beyond our control, such as postal delays or weather conditions.
3. Shipping Fee
We charge a flat rate of $4.99 USD for standard shipping on all orders.
4. Shipping Locations
Currently, we only ship to addresses within the United States.
5. Tracking Information
Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. Please allow 24–48 hours for the tracking information to become available.
6. Delays & Lost Packages
While we do our best to ensure timely delivery, shipping delays can happen. If you believe your package is lost or delayed beyond the expected time, please contact us at [email protected].
7. Contact Us
If you have any questions about our shipping policy, please feel free to reach out:
- Email: [email protected]
- Phone: +1 573-247-9448